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Category: Hospitality and Tourism

Type: Standard

Location: Hermann

Starts: May. 13, 2024

$ Paid
 Full Time
 Part Time

Description

Hermann Hill Boutique Hotel is an upscale hospitality establishment committed to delivering exceptional guest experiences. Located in Hermann, our establishment is known for its luxurious accommodations and impeccable service. We are seeking a dynamic and motivated Hospitality Intern to join our team and contribute to the excellence that defines our brand.

As a Hospitality Intern at Hermann Hill, you will have the opportunity to gain hands-on experience in various aspects of the hospitality industry. This internship is designed to provide exposure to front-of-house and back-of-house operations, allowing you to develop a well-rounded understanding of the industry. Under the guidance of seasoned professionals, you will contribute to the day-to-day operations and assist in creating memorable experiences for our guests.

Responsibilities

Front Desk Support:

  • Assist with guest check-ins and check-outs.
  • Handle inquiries, reservations, and provide information about the establishment.

Guest Services:

  • Ensure the highest level of customer service by anticipating and addressing guest needs.
  • Assist in resolving guest concerns and feedback.

Food and Beverage Support:

  • Collaborate with the culinary and service teams to ensure seamless dining experiences.
  • Gain insight into menu planning, food presentation, and beverage service.

Administrative Tasks:

  • Assist in maintaining accurate records, including guest information and reservations.
  • Provide general administrative support to various departments as needed.

Qualifications

  • Strong communication and interpersonal skills.
  • Exceptional customer service orientation.
  • Detail-oriented and able to multitask in a fast-paced environment.
  • Able to work nights and weekends

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